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“Clubster replicates the club environment and the club experience in a social network.”



Social Networking versus Email: Do we have to choose?

Thursday, August 5, 2010 @ 08:08 PM
Author: bill

I was recently at a local private club and speaking to the Food and Beverage manager about all the summer activities going on at the club. The club was beaming with activity, and I was enjoying “Steak Night”, and he came by to wish us well. He mentioned that the club had been extremely busy this summer and was well pleased, but mentioned that they were having a wine tasting going on in the “Board Room” next door. He said he was disappointed with the turn out.

I ask him; how did you let members know? And he said the usual way, a blast Email.

There is a recent Nielsen study called “What Americans Do Online?” that has just been released this week that addresses this very subject. The article came to my attention while scanning PCworld.com:

“Social media now consumes 23 percent of our time online, stealing time away from e-mail, reading news, and spending time at portals such as Yahoo.com.

The study tracked the online activity of 200,000 American users from June 2009 to June 2010. Time invested on social networking sites grew nearly 50 percent — from 16 percent to 23 percent — and that social gaming surpassed e-mail to take the number two position.

Though e-mail usage dropped on desktops — declining to 8.3 percent from 12 percent — it remains dominant on mobile devices, occupying 42 percent of our smartphone time in comparison to 37 percent last year.

Social networkers aren’t just teenyboppers anymore. Nielsen discovered that twice as many Americans over 50 visited social networks than kids under 18. That means your mom and dad aren’t the only “hip” parents out there with Facebook pages.”
What do we take from this study?

My feeling is that Email has become so filled with spam, our Email inbox blends together like wallpaper.

Finding truly important Emails has become a game of “Where’s Waldo?”

Clubster will provide a unified inbox for all club-related events and notifications. As a club manager, you will be able to post your club event on your members’ Clubster “locker room wall”, and with a simple click of a button, allow members to RSVP.

And yes, our event system will also send an email.

The best of both worlds, all for free….pretty cool don’t you think?

Bill

Read more:

Social Media Changes Old Web Habits

What Americans Do Online



Surprise! – Social Networking a hit with older adults

Tuesday, June 29, 2010 @ 04:06 PM
Author: bill

Baby Boomers seem to be jumping on board social networking in ever increasing numbers according to a just released report by the AARP.

It came to my attention in an article by Patricia Reaney, called “Social networking popular among boomers”, published on Reuters.com.

The AARP report, called “Social Media and Technology Use Among Adults 50+” sites the results of a telephone survey done by GfK Custom Research, and sponsored by the AARP.

The lead story from this report can be summed up in a comment by Kevin Donnellan, the chief communications officer at AARP.

He states “the latest data tells us that more and more, social networking is becoming a part of everyday life for Americans 50 plus, and boomers in particular,”

We already know this at Clubster, which is why your club should embrace social networking in your member communications.

Check out the full report.

Social Media and Technology Use in Adults 50+



Social Media – A Delicate Balance

Friday, June 4, 2010 @ 04:06 PM
Author: bill

You should check out the May/June issue of “HFTP Insight”, the bi-monthly publication from the Hospitality Financial and Technical Professionals Association.

The article by Dan Connelly, PHD, called “Social Media – A Delicate Balance”, once again, proves that social media continues to be a hot topic in all areas of business, but it is particularly in the hospitality industry.

The article targets five main issues that Club Managers have to deal with, and encourages them to educate themselves, and get involved.

Making it clear that “social media is here to stay”, Mr. Connelly states that “Social Media can be used by any club, regardless of size, type, etc.”, and “Every club can find ways to use the technology”.

We agree with most all of this article, except that Mr. Connelly goes on to state that “clubs will have to invest heavily in time and resources to develop relevant strategies, learn the tools, and use them effectively”.

Well, here is where we believe, Mr. Connelly missed the mark, so to speak.  Of course, it’s not his fault, he has just not heard of “Clubster”.

That’s why we built “Clubster” for private clubs — to drastically reduce the time and resources necessary to obtain the real value of social media.

Check out the entire article:

Social Media – A Delicate Balance

Did you know that Facebook has added over 200 million users in less than a year?

What a difference a year makes.

This is just one of the fascinating facts about the social media revolution, as reported in an article by Erik Qualman on Clickz.com, “Social Media: What a Difference a Year Makes”.

Many of you may have seen a YouTube video about social media, called “Social Media Revolution” that was posted July 30, 2009.

Well a new version has just been released, called “Social Media Revolution Refresh”.

This is must watch.

Click here to view the video….Enjoy!

Social Media Revolution Refresh

and remember:

“We don’t have a choice whether we do social media; the question is how well we do it.”

Erik Qualman is the author of “Socialnomics: How social media transforms the way we live and do business.” Socialnomics made Amazon’s No. 1 Best Selling List only after three weeks of publication & is consistently in the Top 100 Best Selling Business Books List.



St. Louis CMAA Chapter Hosts Session on Social Networking

Tuesday, May 11, 2010 @ 09:05 PM
Author: Don

Recently the St Louis Chapter of the Club Managers Association of American gathered for an education session on Social Networking and Social Media for private clubs.   Don Williams, CEO and Mike Gold, CTO of Clubster were invited to be panelists for an open discussion on how clubs can adapt to the numerous advantages of social networking.  We were excited to participate, as it gave us an opportunity to communicate directly with club managers about this important issue.

After much discussion about how some clubs were trying to use Facebook and Twitter to market events and interact with their members, Don Williams introduced Clubster to the audience.  Don provided an overview of Clubster and talked about the numerous benefits to the clubs and members.  These are all outlined on the Clubster website (www.clubster.com).   Mike Gold focused on two significant discussion points; 1) the issues relative to privacy and security inherent with such “open” networks like Facebook, and 2) the ways that Clubster addresses the interaction between clubs and members and member to members in a completely “private” network.

Many of the attending Club managers were naturally concerned about the security and privacy of the network, and how Clubster was different from Facebook.   Mike explained that in order to be a “Clubster” a person must be a member of a private club, and only your club members can access the network and see your club’s news, events, posts, and blogs.  If they resign from the club, they no longer have access, it’s that simple.

Needless to say, Clubster was met with a huge level of interest by the audience.   As one manager put it, “Clubster solves almost 100% of the things I have been worried about with the more open social network offerings”.    In fact, during Gold’s presentation, several in attendance were on their laptops, iPhones and Blackberry’s signing up on Clubster.

Clubster plans to begin releasing the administration tools to clubs to begin using the network this upcoming summer 2010.   Stay tuned!!!



Event RSVP’s at the speed of light

Tuesday, May 11, 2010 @ 09:05 PM
Author: bill

Whether it’s a holiday brunch, a special wine tasting, or a weekly couples golf game, these days, your club needs to be prepared to manage these events efficiently and cost effectively.

Wouldn’t it be great if every time your club events coordinator knew exactly how many members and guests would actually be showing  up at these events.

It would be kinda like seeing the Wall Street Journal a day ahead of time, your club could save tons of money, and be able to manage things like real pros.

Well, with modern social networking technology, your club can get there, and Clubster has those tools built right in.

By using Clubster to communicate with your members, whenever you post an upcoming club event, your members will be able to click a single “RSVP”  button and instantly inform you that they will be attending, and exactly how many adults and/or children will be joining them.  In addition, they will be able to click another “Guest List” button, and see a complete guest list, so they will know what other club members will be attending.

So, without any phone calls or wordy emails, your staff will know who and how many members are attending.

Wouldn’t that be great!  You will be able to order the right amount of food, drinks, golf carts, staff…simply everything you need to manage an event, to help insure each club event is a success.

And guess what, this will make both your staff and your members happy….what’s not to like??

At Clubster, we’re all about making people happy, which makes  us happy.

Isn’t that a happy thought?



Sorry to say, we told you so…

Tuesday, May 11, 2010 @ 09:05 PM
Author: bill

As some of you know, Clubster is the creation of some of the private club industries most experienced and forward thinking veterans…leaders in technology, marketing, member communications and management.   As such, we understand firsthand that one of the challenges of private clubs is to communicate with their members, not only making them aware of the “goings on” at the club, but developing and strengthening relationships between members.

Now with the social networking revolution in full tilt….private clubs are wrestling about whether social networking helps (or hurts) there communication with members.  Well, in a recently published piece in VCT’s Activate EMagazine, by Lynne Deluca, she poses the question, “Is social media private club friendly?”  Her answer is Yes, Yes, a thousand times Yes!!!

She goes on….” Actually, when you think about what social media is all about, it couldn’t be MORE “clubby”; people coming together who share like interests and passions, sharing information in a “virtual club” format. It completely supports the reason and purpose of why people join a private club. So, for the industry to NOT become immersed in this new and engaging communication vehicle is simply not an option.”

And, we think she hits the nail on the head with some of her advise….Including that when a club utilizes social networking, they need to remember it is a two way street, not just a big fancy newsletter, pushing members to club events.

It may take some effort from your club staff, but the benefits of using social networking are huge.

To read more:

http://www.clubnewsmaker.net/activate/e_article001710165.cfm?x=bgLhH6C,bhWLPsJs,w



Clubster Makes Its First CMAA Exposition

Tuesday, May 11, 2010 @ 09:05 PM
Author: Don

In early February 2010, Clubster made its official entry into the private club world at the Club Managers Association of America (CMAA) Exposition in San Diego.   Clubster was quite a splash, and was warmly welcomed by managers from all over the country and was considered one of the brightest concepts to be introduced in years.

Social networking was one of the hottest topics at this year’s Expo.  Clubster is currently in development as the first exclusive social network for private clubs and their members.   It will provide an extremely private and secure platform for clubs to communicate directly with their members, their members to communicate back with them, members to build custom groups of friends with whom they might choose to communicate with and cross communication between members of clubs all over the world.

At present Clubster has over 900 clubs that have registered on its website (www.clubster.com) to receive the administrative tools to become users of the Clubster network.   Clubster will be rolling out to the industry this upcoming summer of 2010.

Does you club currently have an interest in social networking, but cannot figure out how Facebook or Twitter would work?

Would you have a higher degree of interest in social networking if you knew it was private and secure as well as totally controlled by you for your members?

Help us to help you…please express your interests, concerns or comments to this blog!!

Clubster CEO Don Williams discusses Clubster! – Click here for the video



Just how big is social networking?

Friday, April 16, 2010 @ 04:04 PM
Author: bill

A one word answer to this question is “huge”. To put it in prospective, if Facebook were a country, they would be the 3rd largest country in the world behind China and India. With upwards of 400 million users, Facebook is still growing rapidly, and is only 6 years old. “Its users now post over 55m updates a day on the site and share more than 3.5 billion pieces of content with one another every week.” This is according to a recent article in “The Economist”, entitled’ A World of Connections, a Special Report on Social Networking”, with the headline “Online social networks are changing the way people communicate, work and play, and mostly for the better.”

So what…??

Well this would just be some fun facts to throw around a parties if it wasn’t for how social networking is changing the way we live, and we need to learn it and use it, or be left behind.

Currently private clubs communicate with their membership by mail, websites, and email. But, according to this article “Nielsen, a market-research firm, reckons that since February 2009 people have been spending more time on social-networking sites than on e-mail, and the lead is getting bigger. Last October Americans spent just under six hours surfing social networks, almost three times as much as in the same month in 2007. And it isn’t just youngsters who are “friending” one another—Facebook-speak for making connections and saying hi to your pals. People of all ages are joining the networks in ever greater numbers.”

So look out…social networking has arrived…and we all must adjust.

…but don’t’ worry, we at Clubster will make sure you don’t miss the train.

Check out the full article